Privacy Policy

Who we are

MyBalanceFormula does business as Mindful Leaders Ltd. Our website address is: http://mybalanceformula.com

Topics pertaining to personal data collected on the website

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you choose to provide MyBalanceFormula with personal information — for example by completing a “Contact Us” form or sending email – we may use that information to respond to your message and/or help us get you the information or services you requested. Submitting personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on our website.

We retain the information only for as long as necessary to respond to your question or request, in most cases no longer than three months.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We analyze and measure data about your visits to our site to understand more about how our services are used.

Who we share your data with

We don’t share your personal information with third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Topics pertaining to personal data collected from you as a client or as a participant on an event facilitated or delivered by us

GDPR (General Data Protection Regulation)

GDPR came into force on 25th May 2018. It aims to ensure all organisations that collect or process personal data, protect the personal data of EU citizens.

MyBalanceFormula has taken the following steps to demonstrate our commitment to Compliance. We have:

Completed a gap analysis process and implemented key activities.
Strengthened organisational and technical security measures.
Obtained Statements of Commitment to Compliance from third party suppliers.

What is MyBalanceFormula’s lawful basis for processing data?

Legitimate interest:

In holding client contact data for the processing of contracts
In holding participant data supplied by their employers to enable full participation of participants in particular programmes
To provide you with appropriate pre-programme, inter-module and post-module information or activities
To process questionnaires in order that you have the information available to use on a programme
In programmes which have a Graduation, to validate your completion of the required activities
Where appropriate, to verify to employers that a participant has taken part in, or completed, a particular programme.

What data do we collect?

MyBalanceFormula collects the following data:

Personal identification information which may include salutation, name, business/company name, job title, profession, contact information such as email addresses and telephone numbers, the name and contact details of managers and others in your business who may have nominated you
Data you send to us on questionnaires
When you complete questionnaires using the software or platforms of one of our third party providers we notify you before completion of the identity of the third party provider. After you have completed a questionnaire we receive and process your personal report and make this available to you as a hardcopy workbook on a subsequent module.
Data you send us with pre-programme and intermodule tasks or a record of completion of programme activities

How do we collect your data?

We will ask your employer to email us your contact details when they nominate you for a programme, event, coaching or other activity
When we email you MYBALANCEFORMULA questionnaires, we will receive the completed questionnaires by email from you. On these we ask you to provide your initials rather than your full name.
When we email you a link to a questionnaire run on 3rd party platform, you will enter your details on their website, we will obtain a copy of the processed results which our specialist(s) will provide to you in hardcopy form for your use on the particular programme.
When programmes have a series of tasks for you to complete, you email us either the outcome of the task or confirmation that the task has been completed.
When you voluntarily complete a participant or client survey or provide feedback on any of our message boards or via email.

How will we use your data?

For the purposes of the particular programme in which you are a delegate
We will retain a record of your name, role, location and email address a) to enable future validation that you have taken part in a particular programme b) where Alumni groups are run within a particular organisation: to validate that you have taken part in a particular programme.

Who will it be shared with?

Your contact details will be shared with the specialist(s) who run your programme and with those on the administration team at MyBalanceFormula who manage the completion of your pre-programme, inter-module and post-module activities, including those who print materials for programmes.
All those involved have signed non-disclosure agreements with MyBalanceFormula.
In programmes which have a Graduation, we will inform your employer that you have or have not completed the required activities.

How do we store your data?

Emails to and from you are accessible only through our password protected email accounts
MyBalanceFormula securely stores your data at our offices on password protected desktop and laptop computers which have hard discs encrypted using GDPR compliant software for malware/virus protection and encryption enforcement and monitoring.
MyBalanceFormula questionnaires are password protected when they are sent by us to you or by you to us. They are unlocked by our administrative team and our programme specialist(s) for processing
Our administrative team and programme specialists use GDPR compliant password software to store and access data.
In the case of 3rd party questionnaires only you hold the personal password or access code
We delete all questionnaires and evidence of your completion of tasks during a programme 6 months after a programme
We will retain a record of your name, role, location and email address a) to enable future validation that you have taken part in a particular programme b) where Alumni groups are run within a particular organisation: to validate that you have taken part in a particular programme.
In the event of loss or theft of data during a programme or in the 6 months after a programme, we will inform you within 72 hours of the breach of data, and also the local authority and ICO.
In the event of such a breach: Tom Kambouris, our GDPR Representative, is responsible for alerting all administrative staff and specialists, the local authority and ICO.
Our back-up plan and protocol will enable retrieval of your data to enable your continued participation on a programme.

Marketing

MyBalanceFormula would like to send you information about products and services of ours that we think you might like, as well as those of our parent company, Mindful Leaders Ltd:

You have the right at any time to stop MyBalanceFormula from contacting you for marketing purposes or giving your data to our parent company, Mindful Leaders Ltd.

What are your data protection rights?

MyBalanceFormula would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to be informed – Anyone processing your personal data must make clear what they are processing, why and who else the data may be passed to.

The right to access – You have the right to request MyBalanceFormula for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that MyBalanceFormula correct any information you believe is inaccurate. You also have the right to request MyBalanceFormula to complete information you believe is incomplete

The right to erasure – You have the right to request that MyBalanceFormula erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that MyBalanceFormula restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to MyBalanceFormula’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that MyBalanceFormula transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Rights in relation to automated decision making and profiling – You have the right not be subject to a decision based soley on automated processing.

Data Protection Officer: The small scale of our business does not require a Data Protection Officer. In the case of a client organisation or individual participant who may have concerns, questions about their individual rights or other matters, or a complaint about our use of their data, or wish to see data we hold, they may contact:

Tom Kambouris, Director: who is the Representative for the company for all matters related to GDPR.

Email: tom@mybalanceformula.com

Privacy policies of other websites

Where MyBalanceFormula website contains links to other websites, our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

MyBalanceFormula keeps its privacy policy under regular review and places any updates on our web page. This privacy policy was last updated on 29 May 2020.

How to contact us

If you have any questions about MyBalanceFormula’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.